Secure Transactions

If you have a credit, debit or prepaid card of any bank, you can easily, immediately and with absolute security pay the price of your order. cooperates with Viva Payments bank for the credit card payment process, in order to provide you with a completely secure environment for transactions your.

In today’s environment, security of transactions is a crucial issue for all businesses and organizations. Viva Payments, as a payment institution, follows all PCI DSS procedures addressed to the industry, in order to:

  • Protects the personal data of its customers.
  • It boosts customer confidence through a higher level of data security.
  • Fortifies its customers from financial losses and “repair” costs.
  • Maintains trust and protects the reputation of its customers’ name.

In the context of the above, Viva Payments has received PCI-DSS certification, and implements the prescribed security policy which is evaluated by continuous checks by a certified security auditor.

Viva Payments does not keep credit card data in its systems. All data is transmitted encrypted to the partner Banks. The personal and confidential data of Viva Payments customers is stored only in encrypted form in Viva Payments systems, without direct connection to the internet.

Data Transfer Security

To ensure the confidentiality of data transfer, we use the EV SSL-128bit encryption protocol. The system has been implemented in collaboration with Thawte, a company that specializes in transaction security.

Controlled Access

Access to Viva Payments systems is controlled by firewalls, which allow the use of specific services by customers / visitors while prohibiting access to systems and databases with confidential data and information of Viva Payments.For maximum data protection and as required by the PCI-DSS standard, Viva Payments uses state-of-the-art malware detection systems (Intrusion Detection and Denial of Service Protection Systems). At the level of physical access, Viva Payments hosts all its infrastructure in a certified PCI-DSS data center of the company Rackspace (Level 1 Certified Services Provider) in Great Britain. The data center is guarded 24 × 7 and only authorized employees have access to the data storage areas of the servers (data halls).Obrela Security Industries security engineers monitor the hosting infrastructure and external threats from the internet on a 24-hour basis. All necessary security patches are applied immediately upon detection of a potential threat. All systems have followed a strict hardening process always in accordance with the requirements of PCI-DSS standards.


From the beginning to the end of your connection (on-line session), all your information and personal data are encrypted based on the 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is essentially a way of encrypting information until it reaches its intended recipient, who can decrypt it using the appropriate key. Every time you pay with Viva Payments, all communication between your computer and Viva Payments systems is encrypted using a 128 bit EV key from Thawte (the most recognized cryptographic key issuing company). That is, every time you send information to the system, your browser first encrypts it using a 128-bit key and then sends it to the system. The Viva Payments system first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. Viva Payments systems send you information following the same encryption process.

Confidentiality of Transactions

Viva Payment Services is a Payment Institution licensed by the Bank of Greece. The same basic principles that govern classic banking transactions apply in the case of Viva Payments. All information provided by the cardholder to Viva Payments is confidential.

In the context of PCI-DSS certification, Viva Payments has taken all the necessary measures to use them only to the extent deemed necessary in the context of the services provided.


PayPal (Europe) Sàrl et Cie SCA uses SSL technology to keep the files of millions of users secure. Never and for no reason will your details (card numbers, bank account numbers, etc.) be disclosed to the recipient of the transaction. Paypal protects you and informs you immediately of any transaction to be made from your account. Details about the security offered by PayPal can be found on the Paypal safety and security website.